Privacy Policy
This Privacy Policy outlines how Storm Restoration LLC ("we," "us," or "our") collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions.
Definitions
- Company: Storm Restoration LLC, 2100 Riverside Pkwy, Suite 128 PMB1048, Lawrenceville, GA 30043
- Website: https://www.storm-restoration-atl.com/
- Service: Roofing services including inspections, repairs, replacements, storm damage restoration, insurance claim assistance, gutter services, and related services
- Personal Data: Information that identifies an individual
- You: The user of our website or services
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Property address
- Service request details
- Any other information you voluntarily provide
We may also collect technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
How We Use Your Information
We use your information to:
- Provide roofing services
- Schedule appointments
- Send service updates and follow-ups
- Respond to inquiries and estimates
- Improve our services
- Maintain security and prevent fraud
- Comply with legal obligations
Sharing of Information
We may share your information with:
- Service providers (CRM systems, scheduling tools, communication platforms)
- Legal authorities when required
We do NOT sell your personal data.
SMS & Mobile Data Privacy (A2P 10DLC Compliance)
Storm Restoration LLC respects your privacy regarding mobile communications. By providing your phone number, you consent to receive SMS messages from Storm Restoration LLC, including appointment reminders, service updates, inspection follow-ups, project updates, customer support messages, and occasional promotional communications related to your request.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
Your Rights
You may:
- Request access to your data
- Request corrections
- Request deletion
- Opt out of communications
Contact us at: infostormrestoration@gmail.com
Cookies, analytics and advertising measurement
This website uses cookies and similar technology (small files and identifiers your browser stores) for two purposes.
Site analytics. We use Google Analytics, which sets its own cookies, to measure visits, see which pages people use, and count requests for an inspection.
Advertising measurement. We use the Meta Pixel to measure our Facebook and Instagram ads. When you visit, it sends Meta information such as the pages you view, the fact that you submitted a request, and technical details like your IP address and browser. Meta may connect this to your Meta account and use it to show you ads, under Meta's own privacy policy. Some state privacy laws call this "sharing" personal information for targeted advertising. To limit this, you can block or delete cookies in your browser, turn on your browser's tracking protection, or change your ad settings with Meta.
Your choices. You can block or delete cookies in your browser; the website will still work. You can manage the ads Meta shows you at facebook.com/adpreferences. Google and Meta process this information on our behalf to provide these services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any updates.
Contact Information
Storm Restoration LLC
2100 Riverside Pkwy, Suite 128 PMB1048
Lawrenceville, GA 30043
Email: infostormrestoration@gmail.com
Website: https://www.storm-restoration-atl.com/